Legend
Orchestrator
Patient-Facing
Scheduling / Follow-up
Billing / Revenue
Compliance / Reporting
Claims
Marketing
External
Reports to Boss
Data / Integration
- • Patient calls/texts → Front Desk answers, books via Scheduler
- • Scheduler sends reminders, cuts no-shows, fills waitlist
- • Claims Filer prepares + tracks claims for human submission
- • Billing handles copays, balances, and payment plans
- • Compliance Officer enforces HIPAA and PHI handling
- • Follow-up Engine drives care plans and recall cadence
- • Pro/Industry: Marketing, Patient Relations, Analytics, Legal, Referrals
- • Approves budgets, vendors, and write-offs
- • Enforces HIPAA compliance and PHI boundaries
- • Reviews owner reports from Owner Reporting
- • Owner communication and monthly reporting
- • Black-swan clinic decisions
- • Tracks KPIs across all agents
- • Script:
onboard-chiropractor.sh
- • 13 agents: 7 core + 3 pro + 3 industry
- • Each agent gets SOUL.md, systemd service, cron jobs
- • Integrates: Twilio, ChiroSoft/EHR, Insurance, Stripe
- • HIPAA-first: patient-facing agents are boundary agents